Privacy Policy

In today’s world, privacy is more important than ever. However, privacy policies can get very complicated. At EmiratiArabic, we want to be as clear as transparent as possible, and hopefully this privacy policy will reflect that.

EmiratiArabic and this website is the property and trademark of EmiratiArabic Ltd, a company incorporated in England with the company number 09957131.

This policy covers all data that is shared by a visitor with us whether directly via EmiratiArabic.com, via our forms, or via email.

This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website, via our database providers, or via email.

For the purpose of the Data Protection Act and the General Data Protection Regulation (GDPR), our data controller is Aqeel Ahmed, who can be contacted via email at aqeel@emiratiarabic.com.

1. What personal data we collect and why we collect it

In operating our Website we collect and process the following data about you:

1.1 Membership Details

At checkout, we will collect your name, email address, username, and password. This information is used to setup your account for our site. If you are redirected to an offsite payment gateway to complete your payment, we may store this information in a temporary session variable to setup your account when you return to our site.

At checkout, we may also collect your billing address and phone number. This information is used to confirm your credit card. The billing address and phone number are saved by our site to prepopulate the checkout form for future purchases and so we can get in touch with you if needed to discuss your order.

At checkout, we may also collect your credit card number, expiration date, and security code. This information is passed to our payment gateway (Stripe) to process your purchase. The last 4 digits of your credit card number and the expiration date are saved by our site to use for reference and to send you an email if your credit card will expire before the next recurring payment.

1.2 Statistics

When logged in, we use cookies to track some of your activity on our site. We store course progress, including completion status, quiz scores, and achievements.

Collecting and analysing this data helps us monitor students progress, be able to see when they have problems with lessons, help us resolve any bugs and ultimately improve our courses for the benefit of our students.

1.3 Comments

When students leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

1.4 Contact Forms

We store names and email addresses that you provide to us by filling in forms on our Website, such as when you register for a course, when you opt-in to receive our newsletter or contact us via the contact us page. This is so that we can contact students with things such as news, updates, offers, billing invoices, and membership details.

Our email lists are store on ActiveCampaign, whose privacy policy can be found here.

Users always have the option to be removed from our lists using the “unsubscribe” link at the bottom of our emails, or by requesting it via email: support@emiratiarabic.com

1.5 Media

If you upload images to the website, such as on your user profile page, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

1.6 Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you were recommened our courses by an affiliate, a temporary cookie is stored for seven days, to correspond to the affiliate who will receive a commission if a user purchases a membership on our website.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.

1.7 Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

2. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register as students on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

As mentioned in the “Contacts Form” section, if a user would like to be removed from a mailing list, they can click unsubscribe at the bottom of our emails, or request to be removed via email: support@emiratirabic.com

3. Who we share your data with

We share information with third parties who help us provide our services to you.

As mentioned above, our email lists are stored on ActiveCampaign. This data includes: names (if provided), email addresses, and metadata such a geolocation, social media profiles, and other information you may have provided when signing up to an email list. We also use ActiveCampaign to send our newsletters and mass updates. You can read ActiveCampaign’s privacy policy for more.

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. We do not store student payment details other than the last four-digits and expiry code. Please read Stripe’s privacy policy for more.

For students who opt to pay using cryptocurrencies, we use the payment gateway GoURL. Like with Stripe, some information such as purchase total and billing information will be shared in order to process or support the payment. Please see GoURL’s privacy policy for more.

4. Contact Information

We welcome any queries, comments or requests you may have regarding this policy. Students can request what data we hold on them, and if they have cancelled their membership with us, can request for their data to be permanently deleted. Please do not hesitate to contact us at: support@emiratiarabic.com.